Collections and Cash Application Specialist

Job Description: Bulkmatic is looking for aCollections and Cash Application Specialist to join our finance team at our corporate office located in Griffith, IN.

This position is responsible for managing the accounts receivable process, ensuring timely collection of outstanding customer balances, and accurately applying incoming cash receipts. This role requires strong analytical skills, attention to detail, and the ability to collaborate effectively with internal departments. Experience with Salesforce or Business Central is a plus. The ideal candidate should possess excellent communication abilities to address customer inquiries and disputes.
Pay Range: 55000.00-60000.00 per_year, General Benefits: We offer a comprehensive benefits package to all full time employees including paid vacation and holidays, Medical, Dental and Vision insurance, 401k with employer match, and life insurance among other benefits.

Job Requirements:

Key Responsibilities[1]

Collections

• Update new and existing customer set ups in the accounting system to maintain accurate and current records.
• Complete customer requests for information, ensuring prompt and thorough responses to client inquiries.
• Reconcile customer agings to monitor outstanding balances and prioritize collection efforts.
• Send statements, invoices, and supporting documentation to customers as needed to facilitate payment and resolve discrepancies.
• Participate in accounts receivable (AR) calls with the Sales team to review account status and strategize collection efforts.
• Collaborate with Billing, Customer Service, and other departments to research and resolve customer disputes swiftly and efficiently.
• Administer write-offs as necessary and enter credit/debit memos into Business Central to ensure accurate reporting and account reconciliation.

Cash Application

• Pull daily bank reports to identify and track incoming payments.
• Apply cash receipts using the automated cash application tool in Business Central to ensure accurate and timely posting of payments.
• Reconcile incoming payments to resolve any discrepancies and maintain up-to-date account records.

Qualifications

• Experience in accounts receivable, collections, or cash application preferred.
• Proficiency with Business Central or similar ERP/accounting software.
• Must have excellent computer and typing skills, specifically Microsoft Office (Word, Excel, Outlook).
• Strong communication and interpersonal skills with the ability to work cross-functionally.
• Excellent organizational skills and attention to detail.
• Ability to analyze and resolve account discrepancies efficiently.

Physical Requirements[2]

• • Must be able to sit/stand for long periods of time.

Ethical Compliance

• • Will comply with all company rules & regulations.
  • Will comply with all applicable laws and regulations

Work Environment2

This position typically operates in a professional office environment and may require occasional collaboration with remote teams. The Collections and Cash Application Specialist will interact regularly with internal team members and external customers to ensure smooth and efficient account management.